Common queries answered
Frequently asked Questions
Delivery time depends on your location. Orders are typically processed within 1-2 business days after confirmation. Business days are Monday to Friday, excluding weekends and holidays. Shipping may take 8-20 business days. We use secure, professional international logistics companies, and you can refer to our shipping policy for estimated delivery times.
We offer a 30-day return period. You can request a return within 30 days of receipt, provided items are unused and in original packaging. See our return policy for details.
If within 24 hours of placing your order, email help@labxsci.com. After 24 hours, the shipping address may not be changeable. We send a confirmation email upon receiving your order, and you are responsible for verifying the address.
Once your order ships, we’ll send a tracking number to your email. You can use this to track your package’s delivery status.
Please email help@labxsci.com, and we’ll respond within 12 hours.
If within 24 hours of placing your order, email help@labxsci.com. After 24 hours, the shipping address may not be changeable. We send a confirmation email upon receiving your order, and you are responsible for verifying the address.
We ship worldwide. Add items to your cart and select your country to check availability, or visit our shipping policy page to see if your country is listed. If not, contact us at help@labxsci.com.
Typically, items are shipped in one package. Liquids, chemicals, or similar products may be shipped separately.
Still need help?
Get in touch with us
- info@labxsci.com
- RM510, Li Business Center,Longgang District,Shenzhen,China,518000
